FAQ
Balance, payments, refunds, support, ads and platform rules
What is Euroads?
Euroads is a European advertising network operated at euroads.biz. Advertisers launch campaigns (traffic, Telegram, YouTube, Instagram, TikTok, banners). Executors complete tasks and earn EUR. The balance is shared: you can spend it on advertising services or withdraw when you reach the minimum. Balance top-ups are a prepaid payment for advertising and related platform services — not an investment product, bank deposit or currency exchange.
What exactly am I paying for when I top up?
You pay to credit your Euroads account balance. That balance is used only to pay for advertising campaigns and platform services on euroads.biz (orders, banner slots, boosts and similar). We do not sell physical goods. Card/wallet data is processed by licensed payment partners; Euroads does not store your full card numbers on our servers.
How do I contact support?
Email: support@euroads.biz Website: https://euroads.biz We usually reply within 24–48 hours on business days. For payment issues include: account email, approximate time, amount, currency and payment/order ID if you have one.
What is your refund policy?
Refunds are considered for clear technical errors on our side (for example a double charge or funds credited incorrectly) if the balance has not already been spent on advertising services. Balance already used for campaigns, boosts or other paid services is generally non-refundable. Send a request to support@euroads.biz — we review cases individually, usually within 1–3 business days.
Who can use Euroads?
The service is available to users aged 18+. By registering you confirm that you are an adult and that your advertising and traffic comply with applicable laws and our rules. You are responsible for the legality of creatives, landing pages and traffic sources you promote.
What content and activity are prohibited?
Prohibited: fraud, phishing, malware, bots/fake actions, multi-accounting for abuse, illegal goods/services, weapons, drugs, exploitation of minors, and other content that violates law or payment-partner rules. Violations may lead to account freeze or permanent ban, cancellation of bonuses/referral rewards, and refusal of payouts where required by compliance.
Do you verify users (AML / compliance)?
Yes. To prevent abuse and comply with payment-partner requirements we may request identity or additional information, delay a withdrawal, or temporarily freeze an account if we detect suspicious activity (linked accounts, fraud patterns, unusual payment behaviour). Cooperating with support speeds up the review.
What currency does Euroads use?
All prices, balances, bonuses and payouts are accounted in EUR (€). Crypto deposits are converted to EUR at the rate at the moment of crediting. Withdrawals are sent in cryptocurrency to the network you choose, based on your EUR balance.
How do I deposit and withdraw?
Deposits credit your prepaid advertising balance. Payments are processed via payment partners (cryptocurrency and other methods as shown in Top-up). • Deposit: open Top-up, choose an amount and available method (mainly USDT TRC-20; also BTC, ETH, TRX; more methods may appear when enabled). Funds are credited after confirmation by the payment provider/network. • Withdraw: request a payout from your balance to your personal wallet address on the same network. • Minimum withdrawal: 10 EUR. • Payouts are processed manually or automatically — usually within a few hours, up to 24–48 hours in peak times. Important: always double-check the network and address. Wrong network = funds may be lost and cannot be recovered. Payment-provider fees may apply.
I have a problem with a payment — what should I do?
Write to support@euroads.biz and include: • your Euroads account email • date and time of payment • amount and currency • payment method • transaction / order ID from the payment system (if available) • a short description of the issue Do not share full card numbers or seed phrases. We will check the payment with the provider and reply as soon as possible.
Which crypto wallets can I use?
You can deposit from and withdraw to any personal wallet or exchange that supports the selected network: • USDT TRC-20 — Trust Wallet, Binance, Bybit, OKX, TronLink, and others • BTC / ETH — any wallet with Bitcoin or Ethereum addresses Euroads does not require you to create an account on our payment partner. You only send crypto to the deposit address shown in Top-up, or paste your own address for withdrawal. We recommend USDT TRC-20 for everyday use: low network fees and wide support.
Are multi-accounts allowed?
No. One person = one account. Creating multi-accounts to farm bonuses, referrals or tasks is forbidden. We detect linked accounts (device, IP, payments, behaviour). Related accounts may be frozen or banned; balances, bonuses and referral rewards can be cancelled. Trying to bypass limits with extra accounts can lead to a permanent ban without payout.
How do I launch advertising?
Open My Orders and choose a category: Traffic, Telegram, YouTube, Instagram, TikTok, or Banner ads. For banners you can buy a slot on Euroads (right 160×600 or bottom 468×60) or place ads in the publisher network. Set geo, devices, topic, creative URL and click link, then pay from your balance.
How do executors earn?
Use the Earn section in the menu: complete available jobs (traffic, social tasks, and more). Rewards are credited to your EUR balance after the task is checked. Also complete weekly EuroPass quests for extra rewards. Fraud, bots and fake actions are not paid and may lead to a ban.
What is EuroPass?
EuroPass is a weekly set of site quests. Complete targets (tasks, traffic, social actions, earnings) and claim rewards in the EuroPass page. Progress resets every week.
How does the referral program work?
Share your referral link from the Referrals page. You earn level-1 and level-2 commission from your referrals’ activity (level-2 commission never exceeds 15%). There can also be a one-time referrer bonus when a referral meets the conditions (for example Telegram verification and an earning threshold). Multi-account farming of referrals is forbidden and will be blocked.
Can I boost my order to the top?
Yes. In the order card you can use a one-time Boost or Auto-boost (for example every 10 / 30 / 60 minutes). The price is charged from your balance. Boost helps your offer stay higher in the executor feed.
Where can I see successful payouts?
Open the Payouts page in the top menu. It shows recent successful withdrawals to users (amount and date). This is public proof that the platform pays.